Delete your WatchTrace account and data

How to delete your account

1. If you can sign in: log in at stepsbattle.com/watchtrace, come back to this page and use the Delete my account button below. It happens immediately.
2. If your watch is not linked yet: on the watch open Settings → Link web, enter the 6-digit code at stepsbattle.com/link, then use the button below.
3. If you cannot sign in at all (app uninstalled, watch lost): fill in the request form below, or email [email protected]. We verify the request and delete your data within 30 days.

What gets deleted

• Your routes, including the points that make them up.
• Your recorded activities, including their GPS tracks.
• Your account: username, email, password and Premium status.
• Pairing codes and any record of emails we sent you.

Deletion is immediate and permanent when you do it yourself from this page: the rows are removed from our database and there is no backup we can restore them from. Requests sent through the form are handled within 30 days.

What we keep, and for how long

• Purchase records (order reference, date, amount and the billing details on it), only if you ever bought Premium. Kept for up to 6 years. Spanish tax and commercial law requires us to keep proof of sales, and data protection law expressly allows keeping data when there is a legal obligation to do so (GDPR art. 17.3.b). They are not used for anything else, and your routes and activities are deleted regardless.
• Account deletion requests sent through the form below (the email or username you give us), kept for up to 1 year as proof that we handled the request.
• Server access logs, which may contain your IP address, kept for 14 days and then rotated out automatically.

Nothing else is kept. Routes you shared with a public link stop working, because the route itself is deleted.

Delete it yourself

The quickest way is to sign in first — then you can delete everything from this page, straight away, with no waiting.

Log in

No password on your account? On your watch open Settings → Link web, then enter the 6-digit code at stepsbattle.com/link. That identifies your watch and brings you back here able to delete it.

Or ask us to delete it

If you can no longer sign in — you uninstalled the app, or lost the watch — leave your email or username below and we will do it for you. We check that the request is genuine before deleting anything, and we reply within 30 days.

Email or username of the account Anything that helps us find it (optional)

Send deletion request

You can also write to [email protected]. See our privacy policy for what we store and for how long.